F A Q ' S

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Q: How much does it cost to rent a frozen drink machine from Baja Mamas Party Potions?
A: Our Frozen drink machine rentals start out at $125.00.
We offer different party packages which include the machine rental in addition to many extras.
 
CLICK HERE
to see a complete list of what the rental package includes (custom packages available, just ask). In addition, we offer a discount if multiple machines are rented for the same event. The price is $99.00 for each additional single tank machine per day.
                                                

Q: Are the machines easy to use?
A: Absolutely! We’ll even mix your first batch and show you how to operate the machine. In addition, we leave easy to follow laminated instructions.

Q: How much ice do I need?
A: NONE! Just pour in the mix and the machine
does the rest.

Q: How much mix will I need?
A: Our experience shows that usually half or more guests drink the frozen drinks even if you offer them a choice (it’s a novelty). About every 25 people at your party will go through a batch of mix & each batch will produce approximately 70 nine ounce drinks.
CLICK HERE to view a chart for additional sizing recommendations.

Q: Can I use larger cups than what's provided?
A: The nine ounce cups that we provide are the best size to use. With a larger cup, the drink will become warm before your guest finishes; consequently, you’ll find many guests pouring it out and refilling.

Q: How much mix do you bring?
A: We bring MORE then you need but you only pay for what you open. The first mix is on us, and any extra drink mixes that have been opened will cost $12.00.

Q: How do I clean the machine?
A: YOU DON’T - WE DO! Leave the dirty work to us. When you are finished with your party, just turn off the machine and leave it alone. We’ll pick it up at the agreed time and clean it. It’s all included in the rental price.

Q: How long can I keep the machine?
A: We drop it off the day of the party and pick it up the next day at the agreed time. Although, if you need it picked up that same evening, we can arrange for that as well, for an additional $15. If you need it longer, please let us know when you make your reservation and we will quote you an extended rental rate. Please note that overnight rentals do not mean the rental is for 24 hours.

Q: What is your biggest complaint?
A: Running out of mix, by far! Please accept the extra mixes that we leave behind; remember - you only pay for what you use.

Q: How long does it take for the first batch to freeze?
A: Chilling both the water and alcohol (if used) allows the first batch to freeze faster. When indoors, a batch will typically freeze in about 30 minutes; outdoors, on a warm day, it may take up to an hour. Also, there is no waiting between batches because you add to the top of the reservoir when the mix-low light comes on. Most other rental machine companies machines will re-liquefy the drink mix when a new batch is added, thus requiring your guests to wait for the drinks to be ready. Our machines will allow your party to continue without interruptions.

Q: Who provides the alcohol?
A: The customer provides all the alcohol and accepts full responsibility for providing it at their event. Baja Mamas Party Potions products are all provided completely alcohol free.

Q: How much alcohol do I need per bottle of mix?
A:
CLICK HERE to view a chart

Q: What kind of mix flavors are available?
A: 
CLICK HERE for a complete list of our drink flavors. If you don’t see your favorite flavor, just ask and we’ll get it, given enough time.

Q: Can these machines be used for kid’s parties?
A: Most definitely! Any of our drink flavors can be served non-alcoholic for adult and kid’s events.
CLICK HERE
 to view are rental packages especially for kids!

Q: How far in advance should I reserve my machine?
A: We recommend you reserve your machine at least two weeks or more prior to your event; however, during peak times such as July 4th, Memorial Day, Labor Day, Super Bowl Weekend, Halloween, New Years Eve and Christmas, you may need to reserve sooner.

Q: What is the "free delivery zone"?
A: Our "free delivery zone" includes all of Tucson and Marana. If you are outside these areas please contact us for a quote.

Q: What payment methods can I use?
A: Baja Mamas Party Potions accepts payment by cash (locally) or credit card. We accept visa, master card, american expess and discover card using the payment system, Paypal. You can sign up to Paypal at no cost.
CLICK HERE to go to Paypals website for more information.

Q: What if I need to cancel my reservation?
A: Reservations canceled less than 14 days before reserved date will be charged a $50 fee to your credit card. Any cancellations made more than 14 days before reserved date... NO charge.

Q: Are there any other costs/fees?
A: WE CHARGE $20 EXTRA FOR UPSTAIRS DELIVERY. YOU MUST ADVISE US IF YOU HAVE STAIRS WHEN MAKING YOUR RESERVATION.

Q: What am I responsible for?
A: Simple as 1, 2 ,3!
#1 POWER, #2 ALCOHOL & #3 WATER.

You will need to provide access to a standard 110volt 20 amp dedicated circuit for each machine. Machines should be placed near the electrical outlet. Although we prefer not to use an extension cord, if the location of your event requires one, we will supply a special cord at no additional charge. This extension cord is a heavy duty 12-gauge wire and is larger then most standard cords. Damage will occur to machines hooked up with a smaller than 12-gauge wire cord. Please DO NOT attempt to use your own cords on our machines. All Alcohol is your responsibility and must be present at the time of delivery if you wish to include it in your first batch. Baja Mamas Party Potions does not provide any alcohol. In addition, don’t forget the water! You will need to provide the drinking water to mix the drink batches. (Chilled works the best and cuts down on freeze time.)

Q: I’m ready to make my reservation - now what?
CLICK HERE to go to our online RESERVATION FORM and follow step-by-step. One of our friendly staff members will call you to verify your reservation.

If you wish to place your order over the telephone, you may reach us at 520-498-5044.

Still have questions? Give us a call or
email:
info@bajamamas.com

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