Chocolate Fountain FAQ'S

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FAQ'S

Q: What is a chocolate dipping fountain?
A: Our chocolate dipping fountain is a three tiered stainless steel machine that measures approximately 19" high. The fountain weights 40 lbs. without chocolate and 50 lbs with chocolate. It has a corkscrew that rotates and brings the chocolate from the heated base to the opening at the top of the fountain where it overflows down the tiers and into the basin.

Q: What kind of fountains do you use?
A: We only use Sephra fountains, simply the best on the market.  They are the most reliable & attractive fountains available. 

Q: Why are you much more affordable than other companies in town?
A: The reason for this is that other companies require you to use their attendant and charge a premium for this service. We don't feel this is necessary as our chocolate fountains are VERY EASY to operate. Upon setup we walk you through the operation of the fountain and leave you easy to read printed instructions. As always we are available for support 24 hours a day and offer FREE delivery, set-up and clean-up.

Q: What are my choices of chocolate for the chocolate fountain? 
A: The fountain requires a special type of chocolate.  "Couverture" chocolate is available in milk, dark, and white chocolate.  Baja Mamas uses a high quality imported Belgian Callebaut couverture chocolate which has a higher cocoa butter content. (53%)  Most other companies use chocolate with a 32-39% cocoa content.  The higher percentage of cocoa butter, combined with the processing, gives the chocolate a creamy mellow flavor and allows the chocolate to flow through the fountain more elegantly.
 
 
Q: How much chocolate do I need for my event? 
A: The Chocolate Fountain will serve an unlimited number of guests as long as additional chocolate is added. Your rental includes 5 pounds of imported Belgian Callebaut chocolate, either dark, milk or white. This should serve up to 50 guests.  We always bring an extra supply of chocolate if more is needed and you only pay for what you use.
 

Q: What kind of chocolate is used?
A: The finest Belgian gourmet couverture chocolate is used in our fountain. This type of chocolate contains 33% cocoa butter in it which ensures consistency of the flow and a higher quality appearance as well as taste. Chocolate is available in milk, white, or dark.

Q: What are the table and electrical requirements?
A: Since the chocolate fountain weighs approximately 40 pounds when full, a level, sturdy table is a must. If it is not level, the chocolate will not flow properly. Your banquet facility should provide two table linens that will coordinate with your color scheme. The chocolate fountain requires a 120 volt grounded electrical outlet within 10 feet of the set-up location.

Q: Are we responsible for set-up, maintenance, tear-down, and clean-up of the chocolate dipping fountain?
A: Absolutely Not!  This is your party and you're suppose to be enjoying it.  We will arrive at your special event approximately one hour or so prior to the designated starting time. If you want us to stay longer, no problem.  Check out our prices for additional attendant time.  We then clean up and dismantle the chocolate fountain at the contracted ending time. We want you to have a good time and leave the work to us.
 

Q: How long can I have the chocolate dipping fountain at my event?
A: Our packages are for 24 hours of service. Additional cost for same day pickup is $20.

Q: What can be dipped in the chocolate dipping fountain?
A: We will work with you, your caterer or event planner to provide a delicious array of food to be dipped into the chocolate. If you are using a caterer, please provide us with their name and telephone number and you may also provide them with ours. We will jointly decide the best dipping items for your event. The possibilities for dipping are endless!
CLICK HERE to view our dipping delicasies. If you are not using a caterer, we can provide a wonderful array of dipping items for an additional fee.

Q: Are there any desserts that are not recommended for use with the chocolate dipping fountain?
A: Desserts that will crumble and break easily tend to compromise the smooth flow of the chocolate in the fountain. For this reason, please avoid using cakes and brownies.

Q: Can the chocolate dipping fountain be used outdoors?
A: We highly recommend that you use the fountain indoors. Outside weather conditions play an important factor on the flowing consistency of the chocolate. In the event that you desire the fountain for an outdoor event, please make every effort to shield the fountain from adverse weather conditions and be aware that we cannot guarantee proper functionality for outdoor events.

Q: Do you provide any decorations for around the chocolate dipping fountain?
A: Our fountain is always displayed with a beautiful mirrored skirt. If you are working with a caterer, they may want to provide proper table decorations coordinating with your themed event. However, if you so desire, we have coordinating fabrics, serving platters, lighting, and floral accents to create a dramatic and elegant presentation.

Q: What areas does Baja Mamas Party Potions offer their chocolate fountain services to?
A: Our chocolate dipping fountains are all the rage in Arizona. We serve Tucson, Marana, Oro Valley and Catalina counties. Call for more information if you live outside these areas.
 

Q: Do you require reservations and deposit?
A: Yes! Reservations are limited and are on a first come, first serve basis. We require a completed contract and a $50.00 deposit at the time of your booking to hold your event. The remaining balance is due upon delivery of the fountain at your scheduled event. Inquire about contract terms.

Q: I’m ready to make my reservation - now what?
A:
CLICK HERE to go to our online RESERVATION FORM and follow step-by-step. One of our friendly staff members will call you to verify your reservation.

If you wish to place your order over the telephone, you may reach us at 520-498-5044.

Still have questions? Give us a call or
email:
info@bajamamas.com

 

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